Contact
Fastest contact options
You can find all the information you need about our German courses in our Help Center.
In case of open questions or wishes, we will also be happy to connect you with our colleagues in the live chat.
Contact hours live chat:
Monday - Thursday: 10am–1pm & 3–6pm (CET)
Friday: 10am–1pm (CET)
Would you rather speak to our customer support in person? Our live chat also gives you the option to schedule a phone call with us.
Can't find an answer in our Help Center & live chat?
Use our contact form and send us a message - our team will get back to you as soon as possible.
Location & opening hours of our locations
All our locations are ideally situated - right in the center of your city. You can find the address & opening hours here:
Berlin Wittenbergplatz
Bayreuther Straße 8
D-10787 Berlin
Berlin Alexanderplatz
Alexanderstr. 9
D-10178 Berlin
Opening hours
Montag-Freitag:
10:00 – 13:00 Uhr (MESZ)
Montag, Dienstag, Donnerstag:
17:30 – 18:30 Uhr (MESZ)
Schwanthalerstraße 10
80336 München
Opening hours
10:00 – 13:00 & 14:00 – 18:30 Uhr (MESZ)
Freitag:
10:00 – 13:00 Uhr (MESZ)
Opernring 1
1010 Wien
Opening hours
10:00 – 13:00 & 14:30 – 18:30 Uhr (MESZ)
Freitag:
10:00 – 13:00 Uhr (MESZ)
Mönckebergstraße 11
20095 Hamburg
Opening hours
Montag - Donnerstag:
10:00–13:00 & 14:00–18:30 Uhr (MESZ)
Freitag:
10:00–13:00 Uhr (MESZ)
Kaiserstraße 6/3. Etage
60311 Frankfurt am Main
Opening hours
Montag - Donnerstag:
10:00 – 13:00 & 14:00 – 18:30 Uhr (MESZ)
Freitag:
09:00 – 13:00 Uhr (MESZ)
Friesenpl. 1
50672 Köln
Opening hours
Montag - Donnerstag:
10:00 – 14:00 & 15:00 – 17:00 Uhr (MESZ)
Freitag:
09:00 – 13:00 Uhr (MESZ)
Königstraße 82
70173 Stuttgart
Opening hours
Montag - Donnerstag:
10:00 – 13:00 & 14:00 – 17:00 Uhr (MESZ)
Freitag:
09:00 – 13:00 Uhr (MESZ)
Friedrich-List-Platz 1/1. OG
04103 Leipzig
Opening hours
Montag - Dienstag:
10:00 – 14:00 & 15:00 – 17:00 Uhr (MESZ)
Mittwoch geschlossen
Donnerstag:
10:00 – 14:00 & 15:00 – 17:00 Uhr (MESZ)
Freitag:
09:00 – 13:00 Uhr (MESZ)
The opening of our customer office is planned for 2025
Service times
Montag - Donnerstag:
9:00 – 19:00 Uhr (MESZ)
Freitag:
9:00 – 15:00 Uhr (MESZ)
