Can I make up for a missed day of class?

Classes that you cannot attend for personal reasons will neither be refunded nor will you be offered to replace this class by attending another group.

The best thing to do is to inform your teacher. All our tutors are very helpful and supportive and can email you material such as homework.

Additionally you can also visit our free online tutoring sessions and clarify open questions about the lessons.

I would like to take level XY, are there still places available?

If you are already a student with us, you are very welcome to contact our customer service office or send us an email so that we can reserve a place for you.

If you are booking a course at DeutschAkademie for the first time or if it has been longer than 3 months since your last course, we would need the placement test.

Will the German course definitely take place?

Whether a course actually takes place always depends on demand. We start courses with a minimum of 7 participants. If a course cannot start because there were too few registrations, we will contact you and offer you alternatives. In case none of the alternatives is suitable for you, you will of course get your full course fee back and thus have no risk.